Managers are your employees’ number one channel. They’re also your weakest link.
Only 9% of companies think their managers communicate well. So it’s hardly surprising that only 14% of employees in Southeast Europe understand why management makes the decisions it makes.
57%
of employees get their news from their manager
9%
of companies think managers do it well
14%
of employees understand management’s decisions
(topIC_report 2023)
Managers are the most expensive communication channel you have, and almost nobody equips them to do this job properly.
I do. But not with yet another training on giving feedback and assertive communication. Together, we set up a clear system and rules for cascading information: who passes on what and when, deadlines and materials, a hands-on workshop where managers practice and get feedback, all the way to measuring whether the message actually reached the last level.
Ways I work with leaders
From a single workshop for managers to a company-wide program.
Level 1
Workshop for managers
€1,499
A 3-hour interactive workshop for up to 50 people. Five tools, practiced right there in the room, with feedback on the spot. Everyone goes home with an e-book, basically a set of cheat sheets for talking to their teams.
Together, we build your entire information cascade: clear rules on who passes on what and when, a communication standard, and a workshop for up to 50 managers.
More than half the companies in Southeast Europe don’t train their managers at all, and of those that do, only 9% say their managers communicate well. So you don’t need a training. You need a system managers can lean on, so that at any moment they know exactly what to say and what not to say, when, and to whom.
“Our managers are great communicators.”
Ask their people, not them. 57% of employees get their news from their manager, and only 25% are happy with how they do it. We can check that gap in your company in just two weeks.
“That’s HR’s job.”
HR can organize a training. It can’t build an information system. That’s a job for communications.
“
Powerful authenticity, driven by incredible energy, quick-thinking improvisation and the ability to adapt to different contexts, people and communication styles while facilitating workshops. Tijana is fearless in the face of a challenge and open to hearing feedback and taking it on board in the moment. She is always focused on the outcomes of the workshop, with a fun and down-to-earth style.
Kristina Šćepanović, HR Director @ OTP banka
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