CULTURE & COMMUNICATIONS CONSULTANT
You communicate to your employees every single day. Yet nobody knows anything.
It’s not that you have too little information. It’s that you have no system. And my job is to build you one, where information gets through, gets understood, and people know exactly what to do next.
12 questions · 4 minutes · results and recommendations
Fact
Internal communication isn’t a cost. Bad internal communication is.
1.8 hrs
a day: that’s how long every employee spends hunting for information that should be right at their fingertips.
(Happeo / McKinsey)
€2.7M
a year: that’s what a 1,000-person company throws away on that search time alone.
(based on an average gross salary of €1,000/month)
14%
of employees (that’s it) understand why management makes the decisions it makes.
(topIC_report 2023)
51%
higher employee retention in companies that increased their investment in internal comms, compared to those that didn’t.
(Axios HQ 2025)
7x
more likely: that’s how much better a change does at hitting its goals when it’s well managed and, above all, communicated systematically.
(Prosci)
What I do
Companies call me for three things
I don’t make pretty campaigns or write pretty copy. I build systems where the right information reaches the right person, at the right time, in a form that makes their next step obvious.
“We’re communicating ourselves to death, and still nobody knows anything.”
01 / DIAGNOSTICS & SYSTEMS
An independent diagnostic: where your message gets lost, why, and what it’s costing you.
See how I work“Our managers don’t pass anything on.”
02 / LEADERS
Managers are employees’ number one channel, yet hardly anyone gives them a manual. I do.
See how I work“We’re heading into a big change, and there’s no plan.”
03 / CHANGE & CRISIS
I’m here to make sure your change lands smoothly and on time, not as a battle with your own people.
See how I workWHY I KNOW WHAT I’M DOING
15+
years in internal communications
30+
clients · 40+ trainings · 15+ mentees
268
experts from 6 countries across three editions of topIC_report, the only research on this profession in Southeast Europe
3
awards for internal communications
Powerful authenticity, driven by incredible energy, quick-thinking improvisation and the ability to adapt to different contexts, people and communication styles while facilitating workshops. Tijana is fearless in the face of a challenge and open to hearing feedback and taking it on board in the moment. She is always focused on the outcomes of the workshop, with a fun and down-to-earth style.
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